- Epic mountain express reservations drivers#
- Epic mountain express reservations driver#
- Epic mountain express reservations professional#
This is no doubt a highly profitable business but also a basic and essentially monopolistic service. But Epic not having nearly enough vans (or drivers?) to provide reasonably timely service to/from EGE is a disgrace. We have been Vail regulars for 30+ years and have never had this kind of experience.Ĭertainly if you are going to book the shuttle do it well in advance. (We were literally planning to take a public bus to Vail at that point). Fortunately then another flight arriving at the same time as ours was diverted and they suddenly had open space. We had the same exact experience in January, hardly a peak period. This suggests a shocking level of under-capacity.įortunately we were able to reserve a taxi in both directions, and being five of us this time, it is actually cheaper than the shuttle. One has to enter one’s actual flight number as well as ETA when booking.) We just booked a week in advance and were offered a 2:30pm EGE airport pickup for a 10:38am arriving flight and a 5:05am Vail Village hotel pickup for an 11:50am return flight! Thats four hours before the ‘normal’ pickup time in Vail Village. Insulting lack of availability for what is now a Vail Associates owned monopoly shuttle service. We received texts for both trips from and to Denver and the service was otherwise on-time and excellent.įor transport from Denver's airport to Beaver Creek, would definitely try Epic again.
Wifi wasn't working on the rides, but no biggie as the scenery was great! Our bus did break down on the way, but Epic efficiently arranged for another bus in about 20 mins and transferred our luggage without issue. We booked through Beaver Creek Reservations.there was a communication issue from Beaver Creek to Epic when our flight was delayed.so best to communicate such changes with Epic directly, but upon arrival Epic Mountain Express was so graciously accommodating to try to get us on the next shuttle. *David Putnam drove us on Christmas Day to the airport and was wonderful! Noteworthy staff: Zeke and his supervisor at the Denver airport made the onboarding so smooth.
Epic mountain express reservations professional#
Totally comfortable and overall smooth.Īll the staff members were friendly professional and cheerful. I was travelling with my husband and 9 y/o son.
Epic mountain express reservations drivers#
We had an amazing experience with Epic Mountain Express.Wonderful and efficient drivers and coordination. I wouldn't hesitate to use Epic Mountain Express again and would like to thank them for making my trip to Vail, in the worst of weather conditions, enjoyable and comfortable. So overall this is an amazing and efficient service, managed in a professional and competent way. When booking the service I emailed Epic Mountain Express several times, and then again just before I left for the US, and each time my email was answered in less than 20 minutes.
It's a minibus, so you're quite up-close with other passengers, but that's okay, and people were friendly and happy to chat.
Epic mountain express reservations driver#
On return, the minibus was on time at my hotel and the driver was helpful and informative when we arrived at the airport.
However, the service continued with a little wait and in the snow and ice Larry was a steady and careful driver - as well as lending me his arm to help me across the snow on arrival. It was manic at the airport when I arrived from Heathrow and I was worried because of the extreme weather conditions that the minibus run by Epic Mountain Express might not run. Travelled from Denver Airport to Vail on 22nd December in the worst of the winter storm.
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